Effective Date: June 18, 2025

Welcome to PrimalSenior.com (“Website”), operated by Primal Senior Care, a subsidiary of Primal Integrative Health Group (“Company,” “we,” “us,” or “our”). By accessing or using our Website, you agree to be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, please do not use our Website.

1. Use of Website

• The content provided on PrimalSenior.com is for informational purposes only.
• The Website is intended for adults seeking information about non-medical senior care services in North Carolina.
• You agree not to use the Website for any unlawful or prohibited purpose.

2. Non-Medical Services Disclaimer

• Primal Senior Care provides non-medical, in-home care services only.
• No medical advice, diagnosis, or treatment is offered on this Website. Information provided should not be used as a substitute for professional healthcare advice.
• Always consult a qualified medical provider regarding any medical conditions or concerns.

3. Service Availability

• Our services are available in the Raleigh-Durham, NC metro area.
• All services are subject to caregiver availability, client eligibility, and Company discretion.
• Descriptions of services on the Website do not constitute a binding offer; please contact us directly for specific information, eligibility, and scheduling.

4. User Responsibilities

• You agree to provide accurate, current, and complete information when using contact forms or service requests.
• You are responsible for maintaining the confidentiality of any account information or communications with our staff.
• Do not submit any false, misleading, or unauthorized information on the Website.

5. Intellectual Property

• All Website content—including text, graphics, images, logos, and design—is the property of Primal Senior Care or its licensors and is protected by copyright, trademark, and other laws.
• You may view, download, or print Website content for personal, non-commercial use only. You may not modify, distribute, or exploit any content without prior written consent.

6. Links to Third-Party Sites

• The Website may contain links to third-party sites for your convenience.
• Primal Senior Care does not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party websites.

7. Limitation of Liability

• Primal Senior Care is not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of, or inability to use, the Website.
• The Website and all content are provided “as is” without warranty of any kind, either express or implied.

8. Privacy

• Please review our Privacy Policy for information on how we collect, use, and protect your personal information.

9. Modifications to Terms

• We reserve the right to modify these Terms at any time. Changes will be posted on this page with the updated effective date.
• Your continued use of the Website after changes are posted constitutes your acceptance of the new Terms.

10. Governing Law

• These Terms are governed by the laws of the State of North Carolina, without regard to its conflict of law principles.
• Any disputes arising from these Terms or your use of the Website will be resolved in the courts located in Wake County, North Carolina.

11. Contact Information

If you have any questions about these Terms, please contact us:

Primal Senior Care
4940 Windy Hill DR
Raleigh, NC 27609
Phone: 984.333.4.555
Email: legal@primalsenior.com

By using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.